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7 Days Return & Refund
If your product is defective / damaged or if you receive an incorrect / incomplete product, then call our customer service 09 96 996 5500 to log a return request within 7 days of delivery.
This product is not eligible for a refund if the product is "no longer needed". "No longer needed" means that you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package.
Conditions for Returns
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
Please note that in Big events like Black Friday, Mobile Week, Fashion Week, return allowed only for defective and wrong items.
To learn more about how to return your product click here.