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Payment Policy

Payments to sellers are based on orders successfully delivered to the Customer. In case a payment has been issued by Shop.com.mm to the Seller for a delivered item that is later returned to Shop.com.mm by the customer, Shop.com.mm will deduct equivalent amount in the next cycle and return the product to the Seller (subject to return policy). Items that are in transit or at a Shop.com.mm warehouse location will be clearly listed on each Marketplace sales statement provided to the Seller.

Payments for delivered products will be settled on a monthly basis according to the following structure where t is the last day of the month:

● t + 3 : Statements shared with Sellers via email
● t + 5 : Cheques deposited in Seller’s bank account.

In case of public holidays/weekends falling upon these dates, the payment date will be released to the first upcoming business day. In order to be eligible for payments, the Seller must always keep a copy of the signed airway bill for products handed over to a Shop.com.mm certified shipping provider.